Dr. Hauschka is completely cruelty-free. You can read the pdf document they attached to their e-mail here.
Thank you for your email! Dr. Hauschka Skin Care opposes animal testing. We neither perform nor commission animal testing of our products or ingredients. Compliance with the European ban on animal testing of cosmetics and cosmetic ingredients is verified during certification of our products as Natural and/or Organic Cosmetics according to the BDIH and/or NATRUE standards.
I have also attached a more detailed explanation on this topic for your review.
I hope this helps to answer your questions.
All the best,
Customer Service Department